FAQ

Frequently Asked Questions

 How is it going to feel as soon as you get the treatment done?
After the deep conditioning treatment is rinsed, you will feel your hair smooth, light, and soft, and will look beautiful after you style it with a blow-dry and/or flat iron. You can keep the hair even more beautiful and nourished with the use of our after-care products which are designed to keep the treatment at its maximum performance.

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Can you do the treatment after coloring?
Yes. It is recommended that you do the treatment after coloring the hair. In fact, it will make the hair feel great. When coloring and applying the treatment, it is important that you use not only sodium chloride-free shampoo, but also sulfate-free which will make not only make the treatment last longer, but also the color.

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Can you do the treatment on top of relaxed hair?
Yes. Relaxed hair will look terrific after a treatment. It will be soft, shiny, and bouncy, and very well nourished and protected against future blow-dries and flat iron. Future relax procedures will be even better since the hair has been kept very healthy.

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Can you do the treatment on previously chemically treated hair?
Yes. You can do the treatment over any chemical procedures done, like highlights, color, perms, and relaxers.

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Can you do the treatment on highlighted hair the same day?
Yes. You can do the highlights and do the treatment right after.

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Can you do the treatment on virgin hair?
Yes. On virgin hair the treatment will last about two months. When the treatment is done for a second time, the hair will be even in better condition and the treatment will last for three months. It is important to use our after-care products to ensure super beautiful hair.

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Can you do the treatment on children?
Yes. Our treatment is not harmful to anyone, including children. Just remember that the child has to be able to sit during the treatment, blow-dry and/or flat ironing (a monumental task!). Therefore, we recommend children over six years old.

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Can you color your hair after the treatment?
Yes. We recommend doing so about two weeks after you have the treatment performed. It is better to do the color first and then (same appointment if at salon) do the treatment.

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Can you wash your hair after the treatment, and when?
You can wash your hair whenever you want to. However, make sure that you use a sodium chloride-free and sulfate-free shampoo to avoid protein stripping from the cuticle. Our line of shampoos, conditioners and styling products provide a great after-care solution for post- treatment.

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Can you tie your hair?
Yes you can. Just remember that tying your hair can leave some marks left, which obviously will be gone when you wash your hair and blow-dry it.

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Can you go swimming in the pool or in the ocean after the treatment?
It is fine to go swimming. However remember that the pool (with its chloride) and the ocean (with its salt water) are enemies of the hair, so protect the hair by applying a little bit of our infused conditioner before and after going into the water. When finished swimming in the pool or ocean, wash your hair with a sodium chloride and sulfate free shampoo and then a good (high quality) conditioner like ours and then before blow-dry apply our Leave-in Mist for a beautiful finish look.

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What shampoo should you use after doing the treatment?
Make sure that you use sodium chloride-free and sulfate-free shampoo to avoid stripping from the cuticle. Our line of shampoos and conditioners has and Anti-Frizz GuardTM infused, in addition to anti-radical ingredients, to provide full cleansing, moisturizing and protection of the hair.

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How often should you have the treatment done?
Our treatment does not have harmful chemicals. It can be applied as many times as you like and as often as you like. To keep your hair healthy and beautiful, it is recommended that you do the treatment every 2 -3 weeks.

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Can you get a styling hair cut before the treatment?
It is recommended that you get a haircut right after the treatment is done (same day), in this manner, possible dead ends or split ends can also be trimmed. Your new hair cut will look even better.

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Can you use hair-spray, gel, mousse, or any other hair products on the hair during the two day period after getting the treatment done?
Yes you can. In fact you can use our line of Finishing and Styling products.

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Can you do the treatment while pregnant or nursing?
Yes, our treatment has no harmful chemicals unlike other hair treatments. You can also use our styling leave-in mist after using our infused line of shampoos and conditioners.

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