We will gladly accept the return of products that are defective due to defects in manufacturing for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.We also will accept returns (less s/h) on unopened and undamaged merchandise up to 30 days from the date of purchase. Refund on returns of up to 30 days will be made to the customer's credit card and/or PayPal account. Returns must be entered into Natural Healthy Hair's RMA (return merchandise authorization) request under the customer's web account.
Orders can be canceled before 1pm ET the day of the order by calling NHH's customer service number. Otherwise, the order must be return as stated above utilizing NHH's RMA system.